Great article, thanks Michael. I lost count of the number of news stories during the pandemic about how physical retail was dead. They made me want to tear my hair out. It was obvious to you, me and many others that physical retail has a future. Also, I'll be very interested to hear how the future pans out for Amazon.
Great article thank you - I started life in retail for Habitat and saw how topsy turvy the world of retail is, but also how resilient. Over the years with RMG I have seen exceptional growth in mail order and the move from 28 day delivery to overnight has been great progress! Now I mainly work with SME's and concur about shopify - they saw a great opportunity and I have lost count of how many customers I have integrated with our platform for ease of despatch - mail order, ecommerce, etailers are here to stay but the high street will always have a heart.
Such a fascinating article, made so much more relevant as it comes with the gravitas of an independent shopkeeper … I love it!
I wish you every success with your new newsletter, what a good idea, and I’m so thrilled that you felt the urge to write a few words. Your sentiments I couldn’t agree more with. I’ve signed up straight away!
Very interesting, thank you Michael
Great article, thanks Michael. I lost count of the number of news stories during the pandemic about how physical retail was dead. They made me want to tear my hair out. It was obvious to you, me and many others that physical retail has a future. Also, I'll be very interested to hear how the future pans out for Amazon.
Great article thank you - I started life in retail for Habitat and saw how topsy turvy the world of retail is, but also how resilient. Over the years with RMG I have seen exceptional growth in mail order and the move from 28 day delivery to overnight has been great progress! Now I mainly work with SME's and concur about shopify - they saw a great opportunity and I have lost count of how many customers I have integrated with our platform for ease of despatch - mail order, ecommerce, etailers are here to stay but the high street will always have a heart.
Hi Michael
I would echo many of your sentiments.
There is a small convenience store on the outskirts of Cheltenham.
The location is not great.
It has no unique products. (The word exclusive would never have passed the owner's lips)
It is NOT cheap.
It is, however;
Seriously well stocked and merchandised. (When was the art of facing up lost? One of the first things I was taught as a 13-year-old sales assistant)
Immaculately clean. (Fridges, windows, magazine racks and the floor are pristine)
Well lit.
Courteous, smiling people work there.
The business does really, really well.
I don't 'think' I have actually ever seen a good retailer go bust yet. Have you?
Great article and good luck with the newsletter.
David Greaves Emotional Rescue
Hi Michael,
Such a fascinating article, made so much more relevant as it comes with the gravitas of an independent shopkeeper … I love it!
I wish you every success with your new newsletter, what a good idea, and I’m so thrilled that you felt the urge to write a few words. Your sentiments I couldn’t agree more with. I’ve signed up straight away!
Celia 👏👏👏